Reviews drive search ranking and buying decisions. But replying to every one of them — properly, in voice, without sounding like a corporate bot — is a part-time job no-one signed up for.
Most small businesses leave reviews unanswered. The good ones go unacknowledged, the bad ones fester, and Google notices the lack of engagement. Local search ranking suffers. Customers see ignored complaints and assume the worst.
We connect to your Google Business, Facebook, Trustpilot, Yelp — whichever you have. Every new review surfaces with a draft reply already written, in your tone of voice. Positive ones go out same-day. Negative ones escalate to you with context: who they are, what they bought, what likely happened. You handle the recovery, the routine acknowledgements handle themselves.
Wire up your review platforms — Google Business, Facebook, Trustpilot, etc. Quick setup.
We teach the AI your tone — friendly but not phoney, on-brand, occasionally funny if that's you.
Every new review gets a draft reply within minutes. Tagged by sentiment, sorted by urgency.
Positive auto-publish (with your blanket approval). Negative escalate to you with full context.
Build time: 1 week (quick win) · Includes audit, build, training, 30 days of post-launch support
Start with a 30-min callThirty minutes. No commitment. We'll know within twenty whether it's the right fit for your business — and we'll tell you, either way.
Book the call